Legal Notice

Effective Date: September 7, 2026

Welcome to Open Air Haven. This Legal Notice applies to the website openairhaven.com and governs the use of information, content, products, and services provided through this website.

1. Website Owner

This website is owned and operated by:

Ironwood Outdoor Group LLC
Doing Business As: Open Air Haven
Tennessee, United States
Website: openairhaven.com
Email: support@openairhaven.com 
Phone:865-660-3819

Open Air Haven is an online retailer specializing in thoughtfully selected outdoor living products, including outdoor kitchens, appliances, furniture, entertaining products, and related outdoor-living goods.

2. Acceptance of This Notice

By accessing or using this website, you acknowledge that you have read, understood, and agreed to the terms contained in this Legal Notice, together with our Terms of Service, Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree with these terms, please discontinue use of the website.

3. Website Content

All content appearing on this website, including but not limited to:

• Product descriptions
• Product specifications
• Photographs and images
• Graphics
• Logos
• Brand names
• Written content
• Website design and layout
• Videos
• Guides and informational materials

is provided for general informational and commercial purposes.

Although we make reasonable efforts to ensure that information on the website is accurate and current, product specifications, dimensions, colors, finishes, availability, pricing, lead times, and other information may change without notice.

We do not guarantee that all website content will always be complete, accurate, current, or free from typographical or technical errors.

4. Product Information

Open Air Haven works with manufacturers, suppliers, and other product partners to provide product information to customers.

Actual products may vary slightly from images displayed on the website due to:

• Manufacturing processes
• Natural variations in materials
• Lighting and photography
• Monitor or device settings
• Wood grain, stone, concrete, metal, or other natural material variations
• Manufacturer updates or modifications

Dimensions, weights, colors, finishes, features, and specifications should be verified before placing an order when those details are important to your purchase.

Where applicable, manufacturer warranties and product-specific terms may apply.

5. Pricing and Availability

Prices, promotions, product availability, shipping charges, and estimated delivery times are subject to change without notice.

Open Air Haven reserves the right to correct pricing or product information errors and to cancel or modify an order when an error has occurred.

If an order is affected by a significant pricing or product information error, we will make reasonable efforts to contact the customer before processing the order.

6. Intellectual Property

Unless otherwise stated, all original content created for Open Air Haven, including website text, graphics, logos, branding, photographs, designs, and other materials, is owned by or licensed to Ironwood Outdoor Group LLC and is protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, publish, sell, license, or commercially exploit website content without prior written permission.

Third-party trademarks, logos, product names, and brand names displayed on the website remain the property of their respective owners.

7. Third-Party Brands and Manufacturers

Open Air Haven may sell products manufactured by independent third-party companies.

The appearance of a manufacturer's name, logo, product, or trademark on this website does not necessarily mean that Open Air Haven owns or controls that company.

Where applicable, products remain subject to the manufacturer's warranties, installation requirements, operating instructions, limitations, and other applicable terms.

Customers should review manufacturer documentation before installing or using products.

8. Third-Party Links

This website may contain links to third-party websites, manufacturers, service providers, or other external resources.

These links are provided for convenience and informational purposes.

Open Air Haven does not control or assume responsibility for the content, privacy practices, security, availability, products, or services provided by third-party websites.

Accessing third-party websites is done at your own discretion and risk.

9. Disclaimer of Warranties

To the fullest extent permitted by applicable law, this website and its content are provided on an "as is" and "as available" basis.

Open Air Haven makes no warranties, express or implied, regarding the operation of the website or the accuracy, reliability, completeness, or availability of its content.

We do not guarantee that:

• The website will operate without interruption;
• The website will be free of errors;
• The website will be secure or free of harmful components;
• Product information will always be completely accurate or current; or
• Products will be available at all times.

Nothing in this Legal Notice is intended to exclude any warranty or consumer protection right that cannot legally be excluded under applicable law.

10. Limitation of Liability

To the fullest extent permitted by law, Ironwood Outdoor Group LLC, Open Air Haven, and their respective owners, employees, contractors, affiliates, suppliers, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of this website or the purchase, delivery, installation, or use of products purchased through the website, except where such limitation is prohibited by law.

Product installation, modification, electrical work, gas connections, plumbing, structural work, and other specialized work should be performed by appropriately qualified professionals where required.

Customers are responsible for following all applicable manufacturer instructions, building codes, safety requirements, and local regulations.

11. Made-to-Order and Custom Products

Certain products offered through Open Air Haven may be made-to-order, specially manufactured, customized, or otherwise produced specifically for the customer.

Because these products may be manufactured or ordered specifically for a particular customer, cancellation, return, exchange, or refund restrictions may apply.

The specific terms applicable to a product will be disclosed in the applicable product listing, order documentation, or our Return & Refund Policy.

Customers should carefully review product specifications, dimensions, finishes, configurations, and other selections before submitting an order for a made-to-order or customized product.

12. Outdoor Product and Installation Responsibility

Many products sold through Open Air Haven are intended for outdoor installation and may require professional installation.

Customers are responsible for determining whether a product is suitable for their intended location and application.

This may include confirming:

• Available space and dimensions
• Electrical requirements
• Gas requirements
• Plumbing requirements
• Ventilation requirements
• Structural requirements
• Local building codes
• HOA restrictions
• Permit requirements
• Manufacturer installation requirements

Open Air Haven does not provide architectural, engineering, electrical, plumbing, or construction services unless expressly stated otherwise.

13. Changes to This Legal Notice

Open Air Haven reserves the right to modify or update this Legal Notice at any time.

Changes become effective when posted to this website unless otherwise stated.

Your continued use of the website after changes are posted constitutes your acceptance of the updated Legal Notice.

14. Governing Law

This Legal Notice and your use of this website shall be governed by and interpreted in accordance with the laws of the State of Tennessee, without regard to conflict-of-law principles, except where applicable law requires otherwise.

Any dispute arising from or relating to this website or the purchase of products shall be subject to the applicable jurisdiction and venue permitted by law.

15. Contact Us

If you have questions regarding this Legal Notice or any legal matter concerning Open Air Haven, please contact us:

Ironwood Outdoor Group LLC
Open Air Haven
Tennessee, United States
Email: support@openairhaven.com 
Phone: 865-660-3819
Website: openairhaven.com